Appointments

Who do I see?

Cancelling your appointment

If you are unable to keep your appointment please notify the surgery as soon as possible, either by using the online cancellation form (at least 24 hours in advance), or by telephoning reception.

Cancel your appointment

Consult with a Doctor online

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Rapid Health Triage Booking

Book Your Appointment Online Consultation – Anytime, Anywhere!

We’re pleased to introduce our new online booking system available to all patients from 19th May 2026 – Rapid Health Online Consultation – available 8:00am – 6:30pm, 5 days a week.
No more calling at 8am or waiting on hold – now you can beat the queue and get the help you need at a time that suits you.

Our practice is open and contactable during core hours. Patients can contact us by phone or online, and all requests received during core hours are reviewed and responded to within 48 hours.

Watch this video on how to use RAPID HEALTH – https://vimeo.com/948772217/f3e9d87d1b

How to Book an Appointment

To make your experience as smooth as possible, please follow these simple steps:

Step 1 – Click on ‘Start Here’ below

Step 2 – Choose the Right Option for Your Needs

For a new medical issue or symptom for Adults:
Click ‘Adult Medical Request’ to let us know what’s going on.

For a new medical issue or symptoms for Children:

Click ‘Child Medical Request‘ to let us know what’s going on.

For questions, follow-ups or admin requests:
Click ‘Questions and Admin’ if you need to:

Request a letter or report

Ask for a fit note

Order a repeat prescription

Travel risk assesment

Update your personal details

For trusted NHS advice:
Click ‘Self-Help Information’ for guidance on common symptoms and conditions.

Step 3 – Enter Your Personal Information

Please provide your full name, date of birth, postcode, phone number, and email address to help us identify you correctly.

Step 4 – Answer All Questions Carefully

Complete the form as accurately as possible. 

Please avoid sending multiple requests for the same issue, as this may delay your care.

Important – Some Appointments Still Need to Be Booked by Phone

Please call the Surgery for the following appointments:

  • Routine Practice Nurse appointments
  • Annual Nurse reviews (e.g. Diabetes, Asthma, COPD, Blood Pressure)
  • Home visits
  • No Internet Access? We’re Still Here to Help

If you’re unable to access the internet, you can still call us, and one of our friendly reception team will assist you in completing the triage form over the phone.

Please note:
Calling in may take longer, and completing the process over the phone can result in longer wait times. For the quickest and most efficient service, we strongly encourage using the online system on a mobile phone, tablet, or computer if possible.

Thank you for your patience and understanding – we’re here to help you in the best way we can.

  • Carers and Housebound Patients

If you look after someone, are cared for yourself, or are housebound, please let our reception team know. This helps us provide the right care and support for your needs.

Try It Today – Fast, Easy, and Convenient!

Online appointments are the quickest way to contact the practice. You can submit a request any time the practice is open to avoid the morning rush.

✅ Available 8am – 6:30pm
✅ No need to call at 8am
✅ Quick access to the help you need

Start here

Home Visits

Very few home visits are medically necessary.

Most patients can safely be seen at the Practice.  However, patients requesting a visit will be asked for a brief description of their problem, their telephone number and the request will be passed on to the duty Doctor.  The Doctor will contact the patient and assess the need for a Home Visit.

Whenever possible please make your home visit request before 10am.

Paramedic Acute Visiting Service (PAVS)

GP practices can request a Paramedic to visit a patient (aged 65 years and over) at home, in place of a GP home visit. The key objective is to reduce avoidable hospital admissions by providing a timely response to patients requiring a visit, and ensuring patients are cared for at home if appropriate. A patient that requests a home visit might referred to PAVS. For more information, click here.