Contact the practice

Henley Green Medical Centre

Henley Road
Henley Green
Coventry
West Midlands
CV2 1AB

Out of Hours: 111

Opening Times

Monday	8:00am to 6:30pm
Tuesday	8:00am to 6:30pm
Wednesday	8:00am to 6:30pm
Thursday	8:00am to 6:30pm
Friday	8:00am to 6:30pm
Saturday	Closed
Sunday	Closed

If you need help when we are closed

When the Practice is closed ring 7661 4255 and you will be connected to the Out of Hours Service, which is commissioned by Coventry Teaching Primary Care Trust.

Alternatively patients can go to the local Walk-In Centre at Coventry & Warwickshire Hospital, Stoney Stanton Road, Coventry, CV1 4FH, (open from 8am until 10pm, Mon-Sun) to see an experienced nurse for information, advice or treatment for minor illness and simple injuries. Or call NHS Direct on 0845 46 47, which is a nurse-led telephone service offering confidential healthcare advice and information 24 hours a day or visit NHS Direct Online at www.nhsdirect.nhs.uk.

Physical accessibility

Our practice offers the following facilities:

Car Parking
Disabled Parking
Disabled Toilet
Cycle Parking
Wheelchair Access
Induction Loop
Translation Service
Step Free Access
Baby Changing Facilities

To learn more, please ring our reception on 024 76614255.

How to make a complaint

We aim to give a friendly and professional service to everyone who attends our practice. However, if, for any reason, our service should fall below our patients’ satisfaction, we take all complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact our Operational Manager Mrs Ann Barry, either by telephone or in writing, who will make every effort to respond to your concerns as soon as possible. All complaints will be treated as confidential.

The Parliamentary and Health Service Ombudsman website contains detailed information on raising a complaint about any aspect of the NHS in England. There is also a leaflet explaining the procedure of bringing a complaint to the ombudsman.